Safari Hospitality Consult's business approach is grounded on the principles of service and value based on basic characteristics such as care, professionalism, and dedication. We have established ourselves as a solid and dependable partner that ensures quality, stability, and good value for our client organization. Our other fundamental values include innovation, exceptional customer service, community benefit, and accessibility. Focusing on operational procedures through system design, policy and procedure development, strategy formulation, project design, appraisal and evaluation, staff recruitment and performance evaluation, and the contract provision of short-term locum staff for technical, supervisory, and management support.
A group of hospitality professionals established SHC in the year 2001 with practical experience in hotel and tourism management throughout Africa. Our primary goal was to offer specialized management, training and support to the hotel and service industry. Today, our primary focus is still on the Hotel, Service, and Hospitality industries, where we offer professional customer-focused support in Customer Care, Hotel Operations, and Management, as well as assistance in the acquisition of bespoke hotel equipment and supplies.
Safari Hospitality Consult makes consistent and transparent services with all agreements detailed to ensure best business practices for all parties. Furthermore, Safari Hospitality Consult fulfills its responsibilities with integrity and our team will display professional conduct in a manner consistent with our brand identity.
Our services are based on hands-on hotel management experience offering innovation from real customer experiences and management in varied locations. We focus local expertise and experience while providing outstanding products. Our organization is known for offering excellent customer service through broad knowledge, individual assistance, and competitive pricing.
SHC mission is to facilitate an improvement in our client organizations at optimal cost to the client.
Through training and other human resource development programs geared to improve performance effectiveness and efficiency.
Consultancy and support in the growth and development of new Hotels,
restaurants and hospitality related facilities.
Focusing on operational procedures through system s design policy and operational procedures, development, strategy formulation; project design, appraisal and evaluation, staff recruitment and performance evaluation and provision of short-term locum staff for technical, supervisory and management support on a contract basis.
Our services are based on hands-on hotel management experience offering innovation from real customer experiences and management in varied locations. We focus local expertise and experience while providing outstanding products. Our organization is known for offering excellent customer service through broad knowledge, individual assistance, and competitive pricing.
Provide hospitality management solutions for new and existing hotel facilities.
In general, our methodology for addressing capacity building and advisory services problem situations consists of the following procedural steps:
1. Management and Hospitality Operations.
- Hotel Management and operations support
- Services standards review
- SOP's policy and procedures Development.
- Cost structure review
- Procurement of commercial Hotel equipment
- Staff selection and shortlisting
- Induction process and goals
- Periodic staff performance
- Performance appraisals
- Training need assessments
- Team-building
- Team vs Individual goals
- Management operational support
- Hospitality consultancy
- Customer care training and reviews
- Operations reviews
- Mystery shopping services
Givenchy Luxury Hotel and Suites Anambra, Nigeria
Hotel & Camp development Makueni, Kenya
IPSTC & HPSS Nairobi, Kenya
KCB Leadership Centre Nairobi, Kenya.
Royal Palm Springs Hotel Owerri, Nigeria.
Gems International Schools Nairobi & Kampala
Olarro Lodge Maasai Mara, Kenya.
British High Commission Nairobi, Kenya.
Boma International Hospitality College
and Boma Hotels Nairobi, Kenya
Panari Hotels Nairobi, Kenya.
Nyali Beach Hotel Mombasa, Kenya.
Restaurant & Catering Projects Kenya & Rwanda
